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ENTERPRISES

The operator

Visible so that you are not.

The operator is the controlled point of contact between a client and the outside world — and the reason a single call is enough when technological, physical and legal action all have to happen at once.

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The operator stands in front

Your operator is visible. Your protected information is not.

When circumstances call for particular discretion, a USS operator steps to the front line. The outside world interacts with a designated operational contact, as far as the task permits and requires.

The USS SHIELD exposure modelThe outside world reaches a designated operator. A need-to-know boundary separates the operator from the client's protected information.Outside worldReaches only the next layerOperator · visibleThe controlled point of contactNeed-to-know boundaryProtectedNot reached from outsideSegmented, per operation
  • Operational detail
  • Identity data
  • Location information
  • Internal relationships
  • Security architecture
  • Action plans
The contact arrow stops at the operator. Nothing in the drawing crosses the need-to-know boundary, because nothing in the service does either.

What stays behind that layer

What outsiders do not need to know.

The outside world gets a working contact and the information a legitimate interaction requires. Everything below stays on the other side of that layer.

  • Operational detail
  • Identity data
  • Location information
  • Internal relationships
  • Security architecture
  • Action plans

Need-to-know, in both directions

Information is segmented. The operator receives only as much information and authority as a specific operation requires — no more, because an operator who knows everything is a single point of exposure in their own right.

Operations

One system, one contact

An assigned operator joins these measures into a single working system and becomes the controlled point of contact between the client and the outside world.

The network

Coordinated in 7 countries.

Depending on the situation, operational support and representation are coordinated through the network.

  • LT

    Lithuania

  • LV

    Latvia

  • EE

    Estonia

  • DE

    Germany

  • ES

    Spain

  • GE

    Georgia

  • US

    United States

Which parts of the network are engaged depends entirely on the task. Nothing is activated because it exists.

One identity. One operator. One shield.

One call, not four.

A USS SHIELD client is given an individual identification number and access to an assigned operations centre. In a crisis you are not looking separately for an IT specialist, a security team, a lawyer, and someone who can coordinate action in another country.

You contact your operator.

  • One call.
  • One operator.
  • One protection network.

One number, before you need it.

The operator relationship is set up in calm conditions. That is the only time it can be set up properly.

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